kullavik
Kullavik 13-Piece Patio Furniture Set – Outdoor Sectional Sofas with Propane Fire Pit Table
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Modular Design: Effortless Reconfiguration
Flexible Layout & Customizable Setup & Versatile Functionality
PRODUVT INFORMATION:
Transform your backyard with the ALAULM 13-Piece Patio Furniture Set, featuring handwoven PE rattan, durable powder-coated steel frames, and plush sponge cushions with 29.4" high backrests for superior comfort. The 43" CSA-certified propane fire pit table delivers 55,000 BTU of warmth, complete with tempered glass wind guard for safe, stable burning. Perfect for seating 10, this modular sectional set includes 4 armrest sofas, 6 armless sofas, and 2 coffee tables—designed for both durability and luxury.
AFTER-SALES SERVICE:
Our customer service team is available Monday to Friday to help you. We aim to respond to all email inquiries within 24 hours.
For any questions regarding products or orders, please contact our customer service via email.
Kullavik operates official websites tailored to different regional markets.
https://Kullavik.com is the official website provided by Kullavik for customers in the United States and select international markets.
This site is part of Kullavik’s official online operations, designed to meet specific customer needs. Consequently, certain brand content, product information, images, and design elements may vary.
Please provide your order number if you have any questions or problems with orders, so that we can help you quickly. Message：info@kullavikhome.com
SHIPPING & RETURNS:
Shipping Information:
Orders ship Monday through Friday, during business hours.
Shipping Methods: UPS, FedEx
Shipping Time: Express delivery: 2–5 business days，
Standard delivery: 5–8 business days
Returns Policy：
You have 30 calendar days to return or report any issues with your order for free through emailing Info@kullavikhome.com. Items must be in their original condition. For more details, please visit our Refund Policy page.
Shipping Cost: Shipping is FREE for all orders over $400
Ultra-strong nano-waterproof fabric
The fabric is water-repellent, causing water droplets to condense and roll off the surface, preventing penetration. It resists moisture and light rain, is mildew-proof and moisture-resistant, quick-drying and breathable, and is specially designed for outdoor cushions, keeping your back dry in your yard for longer.
High Resilience Sponge
High resilience memory foam provides strong support and is not prone to deformation or collapse even after long-term use.
Real user reviews from Kullavik customers
Kullavik’s mission is to craft every product with care and dedication.
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Frequently Asked Questions
WHERE ARE ORDERS SHIPPED FROM?
Shipping Locations & Carriers
Most in-stock items ship directly from our warehouse in Los Angeles, California.
If an item is low in stock, it may ship instead from one of our overseas warehouses in Europe, via FedEx or DHL. This does not affect delivery time.
All shipments — domestic or international — are insured and delivered by UPS, DHL, or FedEx.
Processing Time
Orders are processed and shipped daily between 7 AM–3 PM (Los Angeles time). Orders placed before 1 PM (LA time) ship the same day.
At Delivery
A valid ID and signature are required to receive your package.
Free Shipping
Orders over $200 qualify for free shipping.
WHAT IF MY PACKAGE IS DELAYED DURING SHIPPING?
Sometimes packages are shipped promptly, but experience carrier delays. We use the US Postal Service to ship the vast majority of our packages and they are currently experiencing delays due to a high volume of ecommerce packages. While we have tried to provide a buffer for any USPS delays with our shipping deadlines, occasionally packages are delayed outside of our control. For packages that appear lost in transit, our policy is that if a package has not been delivered or shown movement within 10 business days of the last USPS scan activity, we will issue a replacement or store credit. We have found that almost all delayed packages are delivered or show movement within that time frame.
WHAT IS YOUR REFUND POLICY?
WE ONLY ACCEPT RETURNS in case your order arrives incorrect or damaged.
If your order arrives damaged or incorrect, you can return it for repair or exchange within 14 days from the date your order was delivered. We do not offer refunds in any case.
In the rare case that your order DOES NOT ARRIVE, we will send you a FULL REFUND.
You can review our complete refund policy from HERE
HOW CAN I TRACK MY ORDER?
To track your purchase in realtime, please go to our order tracking page.In-stock items are shipped within 24 hours after purchasing. You will receive a tracking confirmation email as soon as your order has shipped. For custom orders and made-to-order items, the processing time is up to 4 weeks.
HOW TO BUY CUSTOM JEWELRY?
Step 1: Reach Out to Us
You have several ways to initiate your custom project with us:
Option 1: Contact us for a quote at support@kullavik.com.
Option 2: Send us a Direct Message on Instagram @kullavik
Step 2: Describe Your Design
Tell us about the design elements you envision, or let our professional team find a suitable design for you.
Pro Tip: The more reference images you provide, the better. If you don't have any, we can send you examples to help you choose the right style.
Step 3: Review and Confirm the Quote
Once we understand your requirements, we will provide a quote for your custom furniture. If you decide to proceed, a $280 deposit is required.
Step 4: Preliminary Design Concepts
After you confirm the quote and pay the deposit, our design team will create several preliminary design concepts for you within 24–48 hours.
Step 5: CAD Design
If you are satisfied with the preliminary concepts, we will move to the detailed CAD design phase. This stage takes approximately 24–48 hours, and you can request unlimited revisions until you are completely satisfied.
Note: The initial $250 payment will be deducted from the final price of the furniture.
Step 6: Final Payment and Production
Once the CAD design is finalized, we will request the remaining balance. Afterward, our production team will begin crafting your custom piece.
Step 7: Stay Updated
We will keep you informed throughout the production process and send you progress photos.
Step 8: Delivery
Production typically takes 3–4 weeks, and shipping via FedEx or UPS takes approximately 4 days.
We look forward to collaborating with you to create your unique custom piece! Please feel free to contact us if you have any questions or need further information.
CAN I PAY IN INSTALLMENTS, DO YOU OFFER FINANCING?
We apologize, but we do not currently support "Buy Now, Pay Later" services. Should this service become available in the future, we will promptly share the relevant policies and any associated promotional offers. Thank you for your support.